Legal Information

Terms & Conditions

Please read these terms and conditions carefully before using our services or placing any orders.

Last updated: January 2024

Introduction

These Terms and Conditions ("Terms") govern your use of the Shreedha Impex website and services. By accessing our website or engaging in business with us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

Company Information

Company Name: Shreedha Impex

Business Type: Exporter of Agro Powders

Address: F 10, Panchdev Residency, Bhaktinandan Chowk, Bhakti Nandan Sector, Mota Varachha, Surat, Gujarat 394101 India

Email: shreedhaimpex@gmail.com

Phone: +91 9774135343

Use of Website

Permitted Use

You may use our website for lawful purposes only, including:

  • Browsing product information
  • Making legitimate business inquiries
  • Requesting quotes and placing orders
  • Accessing company information

Prohibited Activities

You agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website's functionality
  • Copy, reproduce, or distribute our content without permission
  • Use automated systems to access the website

Products and Services

Product Information

We strive to provide accurate product information, specifications, and pricing. However, we reserve the right to:

  • Modify product specifications without prior notice
  • Update pricing based on market conditions
  • Discontinue products at our discretion
  • Correct any errors in product information

Quality Standards

All our products meet international quality standards and certifications including FSSAI. We provide certificates of analysis and quality documentation with each shipment.

Orders and Quotations

Quotation Process

  • All quotations are valid for 30 days unless otherwise specified
  • Prices are subject to change based on market conditions
  • Minimum order quantities apply as specified
  • Custom packaging may incur additional charges

Order Acceptance

Orders are subject to our acceptance and availability. We reserve the right to refuse or cancel orders at our discretion.

Payment Terms

  • Payment terms are typically 30% advance, 70% against shipping documents
  • Payments accepted via bank transfer, LC, or other agreed methods
  • All banking charges are borne by the buyer
  • Late payment may result in order cancellation

Shipping and Delivery

Delivery Terms

  • Standard delivery terms: FOB, CIF, CFR as agreed
  • Delivery timelines are estimates and may vary
  • Force majeure events may affect delivery schedules
  • Risk transfers as per agreed Incoterms

Export Documentation

We provide complete export documentation including:

  • Commercial Invoice
  • Packing List
  • Certificate of Origin
  • Phytosanitary Certificate
  • Quality Certificate
  • Bill of Lading

Liability and Warranties

Product Warranty

We warrant that our products will conform to agreed specifications at the time of delivery. Any claims must be made within 15 days of receipt.

Limitation of Liability

Our liability is limited to the value of the goods supplied. We are not liable for:

  • Indirect or consequential damages
  • Loss of profits or business opportunities
  • Delays due to circumstances beyond our control
  • Damages arising from misuse of products

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Shreedha Impex and is protected by intellectual property laws.

You may not use, reproduce, or distribute our content without written permission.

Force Majeure

We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including:

  • Natural disasters
  • Government actions or regulations
  • Labor strikes or disputes
  • Transportation disruptions
  • Pandemic or health emergencies
  • War or civil unrest

Governing Law and Disputes

These Terms are governed by the laws of India. Any disputes arising from these Terms or our business relationship shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.

We encourage resolution of disputes through negotiation and mediation before pursuing legal action.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Contact Information

For questions about these Terms and Conditions, please contact us:

Email: shreedhaimpex@gmail.com

Phone: +91 9774135343

Address: F 10, Panchdev Residency, Bhaktinandan Chowk, Bhakti Nandan Sector, Mota Varachha, Surat, Gujarat 394101 India

Updates to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services constitutes acceptance of the revised Terms.